Support
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
FAQ
30
How do I check the calculation method and emissions factor that was used?
I have created a new user, but the user has not yet received the account activation email.
How do I create a CRC Annual report?
What is the difference between single activity upload (New Upload) and Multi Site upload?
How do I attach a document to an activity?
See all 30 articles
Getting Started
10
Navigating the Software.
Energy Dashboard
Greenhouse Gas Emissions Dashboard
CRC Dashboard
Energy Use dashboard
See all 10 articles
User Access
6
How many user roles are there, and what are their responsibilities?
How to create a New User?
How to change User Access Level?
How to limit User Access by Asset/Building?
How to change a User’s Password?
See all 6 articles
Instant Reporting
5
New changes to the reporting screen
How to generate a report using Instant Reporting screen
How to create and save a Report Template
How do I include and exclude buildings/assets from a Report?
What types of Reports can be generated?
Scheduled Reporting
2
Schedule Reporting
How to schedule a report
Key Performance Metrics (Intensity Metrics)
5
How to setup a new Key Performance Metric?
Where can I view Intensity Metrics?
Examples of Key Performance Indicators (KPI)
Key Performance Indicator (KPI) bulk uploader
Key Performance Indicators (KPI) Multi-Site Upload
Targeting
3
How to turn on/off Targeting
How to set a target?
Where can I view Targeting?
Well to Tank (WTT)
1
How do I turn on/off Well to tank (WTT)
Radiative Forcing
1
How to turn on/off Radiative Forcing?
Managing Reporting/Organisation Structures
6
How to switch between Geographical View and Organisational View
How do I create the Organisational Structure? where do I begin?
How to create a new Organisation Node
How to edit an Organisational Node.
How to move an Organisational Node
See all 6 articles
Facility, Building, Asset Setup
5
How to create a Facility
How to edit an existing Facility or Building
How to delete an existing Facility or Building
How to add a new Building/Asset
How to close a Building?
Managing Emissions Activities
6
Setting up a new Activity
How to add a data item/record to a Activity.
Editing or deleting an existing Activity
How to add edit or delete existing Activity Data?
How to search for an Activity on the Activity Summary Screen.
See all 6 articles
Document Manager
4
Where is the Document Manager located?
How to use the Document Manager?
What types of documents can be saved in the Document Manager?
How do I create a folder in the Document Manager for specific documents?
Excel Upload
12
Types of Excel Uploads
How to add activity data by using New Upload (Single Activity Upload)
How to view previous Single Activity Uploads
How does the Multi-Activity Upload setup work?
How to add data using Multi-Site Upload Wizard?
See all 12 articles
Data Completeness and Auditing
6
Data Completeness Explained
Data Completeness Checking For An Interval Meter:
Data Completeness Checking For Non Interval data Activities
How to use the Data Completeness Screen
Setup of Data Completeness Automated E-Mail Reminders
See all 6 articles
Quick Connect (Data Entry)
1
How to Setup Quick Connect?
CRC Energy Efficiency Scheme Exclusions
3
Exclusions and Rules within the System.
How to Add a New Exclusion to a Meter?
How to apply or remove a CRC Exclusion to Selected Data
Meter Manager
6
How do I find the Meter Manager ?
How do I add a new Meter?
How to search for a Meter?
How to Close a Meter?
How to prepare your spreadsheet for Meter Bulk Upload
See all 6 articles
CRC Reporting
14
How to Create a Meter
How to Create an Electricity Generation Meter (CHP, Solar PV etc.)
How to add Manual Data to a Meter
Multi Site Upload Template for CRC 2017-18 Reporting Year
How to Prepare the Spreadsheet for Multi Site Upload
See all 14 articles
Data Completeness CRC
3
How to Use Data Completeness screen
How to Run the Data Entry Status Report
How to Export Data Completeness table
Extrapolation
2
Extrapolation methods
How to Use the Extrapolation Feature
Refrigeration and Air Conditioning
9
How to add a Refrigeration or Air-Conditioning Activity?
Refrigerant Calculation Methods - Two option in the System
How to add Refrigerant Data using the Refrigerant Use method.
How to add Data to a Refrigeration or Air-Conditioning activity using the Screening Method?
Information required for Refrigeration/Air-conditioning/HVAC data entry
See all 9 articles
CRC Phase 2
4
CRC Simplification and Phase 2 Changes
CRC Phase 2 Qualification
CRC Requirements
Actual/Estimate Supply Rule
CRC Emission Factors 2017-18 Reporting Year
1
CRC Emission Factors Current Phase 2017-18
CRC Rules Phase 2
1
Generation of on-site self-supplied electricity from renewable sources
How To Submit for CRC Reporting Period 2017-18
2
Downloading CRC Annual Report for the 2017 -18 period
Submitting Annual Report on CRC Registry.
Meter Profile Class
2
Electricity Meter Profile Class Options in the System
Natural Gas Meter Profile Class Options in the System
Bulk Activity Configuration
6
What is Bulk Activity Configuration?
How to use Bulk Activity Configuration to setup Interval Data Completeness settings
Bulk Activity Configuration to set Non Interval Completeness settings
Bulk Activity Configuration to set Interval Data Anomaly Testing Settings
Bulk Activity Non Interval Anomaly Test Settings
See all 6 articles
Repeat Upload
2
How to Setup and Complete the Repeat Upload for Multi Upload (Multiple Activities Upload)
How to Setup and Complete the Repeat Upload for New Upload (Single Activity Upload)
Survey Tool
7
Adding a new survey
Survey Settings
Adding new survey pages
Selecting Recipients for survey
How do I notify recipients to respond to the survey?
See all 7 articles
Employee Commuting Survey
0