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General
FAQ
29
How do I check the calculation method and emissions factor used for data entries?
What is the difference between single activity upload (New Upload) and Multi-Site Upload?
How to Attach a Document at Meter Data Level
How do I attach a Reference Document to a Data Entry?
What types of documents can be attached to Activity Data?
View all 29
Getting Started
12
Navigating the ESG Platform.
What is the GHG Dashboard?
What is the Energy Use Dashboard?
How do I set organisational Financial Year?
How do I set a corporate currency?
View all 12
Managing user access
9
User roles and responsibilities
Creating a new user
Changing a user’s role
Activating a user's account
Changing passwords
View all 9
Instant Reporting
9
Creating an instant report
Including and excluding buildings from reports
Exporting a report
Creating a report template
How do I generate a CDP Instant Report?
View all 9
Scheduled Reporting
2
What is Scheduled Reporting?
How do I schedule a report?
Key Performance Metrics (Intensity Metrics)
4
How to setup a new Key Performance Metric?
Examples of Key Performance Indicators (KPI)
Creating Key Performance Indicator's (KPI's) in bulk
Uploading Key Performance Indicator's (KPI's) in bulk via the Multi-Site Uploader
Well to Tank (WTT)
1
How do I turn on/off Well to tank (WTT)
Radiative Forcing
1
How do I turn on/off Radiative Forcing?
Managing Reporting/Organisation Structures
7
How to switch between Geographical View and Organisational View
How do I edit the Financial Year of my organisation within Diligent ESG?
How do I create a new node within the current organisational structure?
How do I edit an organisational node?
How do I move an organisational node?
View all 7
Managing facilities, buildings, and assets
6
How do I create a facility?
Editing facilities, buildings, or assets
How do I delete an existing Facility or Building?
How do I add a new building or asset?
How do I close a Building?
View all 6
Managing Emissions Activities
3
How do I add a data item to an activity?
How do I add, edit or delete existing data entries?
How do I close an Activity?
Document Manager
4
Where is the Document Manager located?
How to use the Document Manager?
How do I add tags in the Document Manager?
What types of documents can be saved in the Document Manager?
Excel Upload
11
Types of Excel Uploads
How do I view previous activity uploads?
How do I add data using Multi-Site Upload function?
I have uploaded the wrong spreadsheet, how do I remove it?
Spreadsheet Formatting
View all 11
Quick Connect (Semi-Automated Data Entry)
3
How do I set up Quick Connect automated uploads?
Automated Uploads via Quick Connect
Is SFTP available?
Meter Manager
8
How do I find the Meter Manager?
How do I add a new meter?
How do I search for a meter in the Meter Manager screen?
How to add Manual Data to a Meter
How do I close a meter?
View all 8
Data completeness and auditing
6
How to Audit the system?
How do I run a Data Entry Status Report?
Data completeness tests
Viewing and managing data completeness tests
Running a data completeness test on non-interval data
View all 6
Data anomalies
3
Data anomaly tests
Running a data anomaly test on non-interval data
Viewing and managing data anomaly tests
Extrapolation
2
Extrapolation methods
How to Use the Extrapolation Feature
Refrigeration and Air Conditioning
9
How to add a Refrigeration or Air-Conditioning Activity?
Refrigerant Calculation Methods - Two option in the System
How to add Refrigerant Data using the Refrigerant Use method.
How to add Data to a Refrigeration or Air-Conditioning activity using the Screening Method?
Information required for Refrigeration/Air-conditioning/HVAC data entry
View all 9
Configuring activities in bulk
4
Configuring tests and alerts for multiple activities
Running data completeness tests on non-interval data for multiple activities
Running data anomaly tests for non-interval data for multiple activities
Assigning activity owners, managers, and alerts for multiple activities
Repeat Upload
2
How to Setup and Complete the Repeat Upload for Multi Upload (Multiple Activities Upload)
How to Setup and Complete the Repeat Upload for New Upload (Single Activity Upload)
Survey Tool
13
Adding a new survey
Survey Settings
Adding new survey pages
Selecting Recipients for survey
How do I notify recipients to respond to the survey?
View all 13
Integrations
4
Configuring a Diligent One Platform integration
Creating an API key
Copying your company’s ID
Sending requests using API
Managing waste fractions
7
Creating custom waste fractions
Mapping emission factors to waste fractions
Configuring waste fraction activities
Viewing emission factors applied to data entries
Understanding volume to mass conversion for waste data
View all 7
Authoring Author reports
6
Diligent ESG Author tool
Author viewing and editing permissions
Opening a corporate report
Creating a custom corporate report
Switching between view modes in a corporate report
View all 6
Configuring Author report sections
5
Adding a corporate report section
Configuring survey questions
Configuring editor questions
Managing corporate report sections
Adding info panels to corporate reports
Adding content to Author reports
6
Adding text in Editor questions
Adding tables in Editor questions
Adding images in Editor questions
Adding comments to Editor questions
Adding references
View all 6
Managing and reviewing Author reports
4
Managing report status changes
Reviewing tracked changes in Editor questions
Managing Author module settings
Exporting a corporate report
Managing access to Author reports
5
Author user roles
Approval process in corporate reports
Managing user groups
Creating a group of users manually
Creating a group of users in bulk