Managing user access

The Administrator role manages users in Diligent ESG. The sustainability manager or members of the Carbon or Sustainability Management team generally are the holders of this role. The Administrator role can restrict what assets or buildings users can see and access. This improves privacy and reduces the possibility of human error.

User roles and responsibilities
The following are the available roles and associated responsibilities for a Diligent ESG user. User role Example user Responsibilities Accuvio Au...
Thu, 31 Aug, 2023 at 4:35 PM
Creating a new user
Important: For auditing purposes, you cannot delete users. If you create a user in error, you can deactivate that user profile. For further information abou...
Thu, 7 Dec, 2023 at 5:16 PM
Changing a user’s role
Users with the Site Administrator role can create, edit, and delete activities or meters for the buildings that they manage. These buildings are assigned ...
Thu, 7 Dec, 2023 at 10:18 AM
Activating a user's account
If you create a user, they will receive an email which includes their login details along with an activation link to confirm their username and activate th...
Thu, 7 Dec, 2023 at 10:17 AM
Changing passwords
Depending on the location in which a user is situated on the Diligent ESG system and their role, they can change their password using one of the following...
Fri, 16 Feb, 2024 at 2:01 PM
Editing user profiles
In the User management section, administrators can edit other user profiles. They can activate, lock out, change the password, and assign user roles and bui...
Thu, 31 Aug, 2023 at 4:38 PM
Limiting user access by building or asset
Administrators can restrict what each user can see and what buildings or assets are assigned to them.  Note:  Removing access to certain buildings for ...
Thu, 7 Dec, 2023 at 5:26 PM
Deactivating a user
For auditing purposes, users cannot be removed or deleted from the Diligent ESG system. This ensures there is a full audit trail for all data entries and...
Thu, 7 Dec, 2023 at 10:29 AM
Assigning landing pages to user types
Administrators can now assign landing pages to specific user types and all individuals in the company. When a user logs in they are directed to the landing ...
Thu, 31 Aug, 2023 at 4:46 PM