User Access

Users are managed by the CompanyAdmin Role. This person is usually the sustainability manager and/or members of the Carbon/Sustainability Management team. Users can be restricted to see and access only specific assets or buildings thus improving privacy and also reducing the possibility of human error.

How many user roles are there, and what are their responsibilities?
There are five user roles,  Company Admin (Sustainability Manager) - unrestricted access, controls user access. Reader (Executives) - abili...
Wed, 8 Apr, 2015 at 4:14 PM
How to create a New User?
Step 1: Select the Settings icon  from the top right of the screen and then click on "User Management" button from the drop down menu.  Step 2...
Wed, 5 Apr, 2017 at 5:24 PM
How to change User Access Level?
Administrator users can change/edit other users in the User management section, they can activate, lock out, change password and assign user roles and bu...
Thu, 6 Apr, 2017 at 10:15 AM
How to limit User Access by Asset/Building?
Each user can be restricted to see only the buildings/assets that are assigned to them. Step 1: Select the Settings icon  from the top right of the screen...
Thu, 6 Apr, 2017 at 10:15 AM
How to change a User’s Password?
To change your password, on the login screen, click on the "Change Password" link. Next, input the current password, and then input the new passwo...
Thu, 6 Apr, 2017 at 10:18 AM
Forgotten Password
If a user forgets their password, they can simply click on "Forgotten Password?" link on the login page. Enter their user name and then click subm...
Tue, 5 Dec, 2017 at 9:59 AM