Find all the new features, enhancements, and updates brought to Diligent ESG in 2024.  This list gets updated as we proceed with the releases in 2024. 


New emission factors

Ministry for the Environment (New Zealand):

  • Waste 2023, 2022, 2020  
  • Spend based data entry for Taxi under Business Travel 2023

New CSRD Instant Reports 

A Corporate Sustainability Reporting Directive (CSRD) report type is added to the Instant Reports page. You can create a CSRD report for the following report sections: 

  • E1-5 Energy consumption and mix
  • E1-6 Gross Scopes 1, 2, 3 and Total GHG emissions 
  • E3-4 Water consumption  
  • E5-5 Resource outflows 

To enable CSRD Instant Reports, contact the Customer Success Manager. For more information, go to Creating a CSRD report.


New emission factors

Refrigerant blends emission factors. For more information, go to the New emission factors methodology document section.

Help page

The Help page is updated as follows:

  • The Help & Tutorials page is renamed to Help.
  • The in-app manual is removed and replaced with a link to the latest knowledge base help center.
  • The links to support team and ticket submission are updated. 

For more information, go to

Global Real Estate Sustainability Benchmark (GRESB) 2024 template  

In the Author module, the GRESB 2024 template is updated for Infrastructure Fund Assessment. 

Dow Jones Sustainability Indices (DJSI) 2024 templates 

In the Author module, the DJSI templates are updated for 2024. Diligent ESG now includes updated DJSI templates for the Multi and Water Utilities (MUW), Diversified Financial Services Industries (DFBN) and Software (SOF) sectors.


New emission factors

Ministry for the Environment (New Zealand):

  • Stationary Combustion 2023

For more information, go to the New emission factors methodology document section. 


New emission factors methodology document

The Emission factors methodology document consists of the standard emission factor sources utilized in Diligent ESG. This report is updated annually and can be used alongside the Audit & Verification Report for data validation. The document covers the following: 

  • Overview of market-based and location-based methodologies
  • Details on the Global Warming Potential (GWP) figures from the applicable IPCC Assessment Report 
  • Explanation of the conversion sets applied
  • Reference to methodologies for each scope and category
  • Example calculations for reference
To get the emission factor methodology document, request it from the Support team,

New emission factors policy document

The emission factors policy document explains how the emission factors database is managed in Diligent ESG. It includes the following:

  • Annual schedule of emission factor updates 
  • Data error management
  • Scope coverage
  • Support provided to clients during audits
  • Default emission factor sources
  • Emission factors deployment  

To get the emission factors policy document, request it from the Support team,

HighBond to Diligent One Platform  

HighBond is rebranded as Diligent One Platform and all mentions of HighBond in the user interface is updated. The following areas are updated: 

  • Configure HighBond integration was updated to Configure Diligent One Platform integration. To navigate, go to Manage Settings>Application Settings>Configure Diligent One Platform integration.
  • HighBondIntegrationAdministrator was updated to ESGBoardsIntegrationAdministrator. To navigate, go to User Management>Create new user>ESGBoardsIntegrationAdministrator.
  • Configure HighBond integration was updated to ESGBoardsIntegrationAdministrator . To navigate, go to User Management>User details>ESGBoardsIntegrationAdministrator. 
  • Diligent HighBond SSO Sign in was updated to Diligent One Platform SSO Sign in .


New CSRD ESRS 2 Author template 

This template consists of the guidelines that enable you to tag the relevant sections in your sustainability reports created in Author, ensuring they meet the ESRS 2 general requirements and the Minimum Disclosure Requirements (MDR) for setting targets, policies, and actions. Additionally, you can use it as a checklist to ensure no requirements are missed.

For further information, go to Creating a CSRD report.

New emission factors

Ministry for the Environment (New Zealand):  

  • Purchased and Used Electricity 2023, 2022, 2020  
  • Water Supply and Treatment 2023, 2022, 2020  
  • Hotel Stay 2023, 2022  
  • Passenger Distance: Air 2023, 2022, 2020  

For more information, go to the New emission factors methodology document section.  

Data completeness and anomaly tests  

Use the Data completeness test and Anomaly test features to identify and address anomalies or incomplete entries in your data and take corrective measures to prevent it.  Use the Anomaly test to scan your activity data for irregularities, including duplicate entries, date overlaps, and year-on-year comparisons.  You can customize and schedule these tests to run at various intervals for single or multiple activities. Additionally, you can set up email reminders to keep you informed about these tests.  The current anomaly tests include: 

  • Duplicate entries: Identify duplicate data based on matching units, amounts, and dates.  
  • Date overlaps: Detect overlapping start and end dates within activities or meters.  
  • Year-on-year comparisons: Identify significant discrepancies in the input quantities between periods, highlights anomalies if the percentage changes exceed predefined thresholds.  

For further information about the data completeness feature, go to Data completeness and auditing.

For further information about the data anomalies feature, go to Data anomalies.


New emission factors 

United States Environmental Protection Agency (USEPA):   

  • Purchased Goods and Services 2023    

For more information, go to the New emission factors methodology document section.  



The Diligent ESG API serves as the developer interface for the Diligent ESG platform, which you can use to automate the import of activity data from your internal systems directly into the Diligent ESG platform.   

Using the Diligent ESG API is beneficial for data entry in the following ways:   

  • Eliminate or significantly reduce human errors, ensuring data accuracy.  
  • Minimize the time and effort required for data entry.  
  • Provide a streamlined and efficient alternative for data import into Diligent ESG.    

Perform these initial steps of collecting and transforming data as mentioned below:  

  • Data collection: Gather usage data from your internal systems, for example, SAP or Workday.  
  • Data transformation and structuring: Transform and structure the activity usage data to comply with the Diligent ESG API schema.

Use the Diligent ESG API endpoints to collect essential identifiers, such as building IDs, activity IDs, and other necessary elements. These identifiers are essential for formatting your data correctly, ensuring a successful upload for all supported source categories and activities.  

The process of submitting data includes:  

  •  Data submission: Send the structured usage data to the Diligent ESG platform using the API.  

You can view the scope categories, data types, and endpoints added in each version here:

In the Developer Portal, you can now find guidelines for integrating your systems with the Diligent ESG API and utilizing its features through:

We have also published guidelines on the Diligent ESG knowledge base site.   

For further information, go to Integrations.

Service Level Agreement (SLA) document 

The Service Level Agreement (SLA) document is updated for 2023 and includes the new status website for Diligent and specifically Diligent ESG:

New emission factors 

Australian National Greenhouse Accounts (NGA):  

  • Mobile Combustion 2023   
    • B12 Biodiesel/Diesel Fuel Blend  
    • LPG under mobile combustion  
  • Purchased and Used Electricity 2023  

For more information, go to the New emission factors methodology document section.

Updated emission factors

The Diligent ESG Emission factor library has been updated with: 

  • 2023 Emission factors for supported sources.  
  • The Global Warming Potential (GWP) figures from IPCC’s AR5. 

For more information, go to the New emission factors methodology document section.