FAQ

How do I check the calculation method and emissions factor used for data entries?
By default, the software automatically selects the most appropriate emissions factors for the activity input you have selected, for the applicable date peri...
Wed, 10 Aug, 2022 at 11:19 AM
What is the difference between single activity upload (New Upload) and Multi-Site Upload?
Single activity upload can only upload one spreadsheet per activity per building at a time. There can be multiple activity types in the spreadsheet, but onl...
Wed, 10 Aug, 2022 at 11:24 AM
How to Attach a Document at Meter Data Level
Step 1: Select the particular meter you wish to attach a document to on the Meter manager screen. Navigate to the Meter Manager screen by selecting the Data...
Mon, 19 Sep, 2022 at 2:44 PM
How do I attach a Reference document to an activity?
If required a user can upload and attach any document or image to serve as an audit trail using the “Upload Attachments" button on the Activity Data An...
Wed, 17 Aug, 2022 at 4:06 PM
What types of documents can be attached to Activity Data?
If desired the user can upload any document or image to serve as an audit trail in the Activity Data Analysis screen under the "Attach New Documents&qu...
Wed, 10 Aug, 2022 at 11:26 AM
How many languages can the software system be viewed in?
Currently, the system is only available in English, however through the use of Google Translate users can help to translate the system as they require.
Wed, 10 Aug, 2022 at 11:28 AM
How do I add a supplier?
Please note only Administrators of an account can add suppliers, if you can not access the supplier management section you are not Administrator user and yo...
Wed, 10 Aug, 2022 at 11:32 AM
How do I Design or Edit the dashboard layout?
The dashboard charts can be designed or redesigned to a layout the user requires by following the steps below.   Step 1: Navigate to the "Dashboard D...
Wed, 10 Aug, 2022 at 11:44 AM
What is the difference between Gross Calorific Value and Net Calorific Value?
When adding data for certain fuel types, you will be asked to select a calorific value. There are three options to choose from: Gross Calorific Value Ne...
Wed, 10 Aug, 2022 at 11:45 AM
How do I create an activity for numerous locations?
You can set an activity to numerous buildings/assets, meaning you would only have to create it once for example for when you have a large organisation.   ...
Wed, 17 Aug, 2022 at 3:54 PM