Step 1: To send reminders/initial notification please click the 'Remind' tab as shown below.

Step 2: In the below screen you will see two tabs -'Recipients List' and 'Email Template'. Please navigate to 'Email Template'.

Step 3: In the drop down menu you will see 'Notification' When you select 'Notifications' the default email template will appear in the box below it. You can edit the text for the notification email by editing the template. When complete click 'Save template'.

Step 4: Please now navigate to 'Recipients List' (item A) select the recipient list to receive the survey (item B). Then select 'Notification' from the drop down menu (Item C) and then click 'Send reminder Now' (Item D).