- When setting commencement, closure, notification, reminder dates please be careful of leap year dates i.e Feb 29th, 30th, 31st
- Page calculations are an advanced feature so do email support@accuvio.com regarding this
- The capture of CSR data will be expanded in the next release
- You can delete/select multiple items from the auto populate lists
- Always ensure that an email address is included in the settings page or notification, reminders etc will not send
- If after a user has answered a survey and they want to change something then please email support@accuvio.com
- For numeric inputs ensure to set a min and max value
- If you wish to allow a user to answer a survey multiple times then set the 'Survey Quota' in the settings page. If you are the user please contact your admin or support@accuvio.com
- Always ensure that your IT security team has whitelisted recipient email addresses i.e so that survey links are not all removed from emails and/emails will not be re-directed to Junk/Spam
- Ensure that your IT team has whitelisted the accuvio.com domain or whichever email you will be sending this survey from
- After creating your survey it is always worth testing via sending the survey to a test group of recipients before it is sent to all employees
Troubleshooting Tips Print
Modified on: Fri, 1 Sep, 2023 at 3:05 PM
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